Richmond PC Inventory

Richmond PC inventory is an optional component which seamlessly integrates into the Richmond SupportDesk service support software solution.

Richmond PC inventory functionality allows the automatic scanning of hardware and software information for PCs connected directly to your network. Once collected, the details are stored in your chosen database and can be viewed within Richmond SupportDesk service desk software.

Accurate audit information is paramount to manage effectively any organisations IT infrastructure. With a constantly changing environment including updated operating systems, software, hardware and new application roll outs, audit information has to be centrally held and managed.

For effective technical support, compliance with software licence agreements and maintenance of hardware infrastructure, audit information needs to be accurate, accessible and up-to-date.

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