News Room

October 2008

• Free White Paper 10 Essential Steps for Service Desk efficiency
• Richmond SupportDesk v6.72 release with all new web based reporting and report scheduling.

August 2008

• SDI research highlights the Service Desk has become a reality.
  
  
• National housing, care and support charity Carr-Gomm has implemented Richmond SupportDesk, helpdesk software
  
  
• Read a Press Release about prospering from the current economic conditions by investing to improve your IT support.
  
  
• Swale Borough Council has chosen Richmond SupportDesk to manage the support facility for their entire IT infrastructure.

July 2008

• Regents College, one of the UKs most respected private colleges go live with Richmond SupportDesk bringing enterprise-grade IT support to 2,000 students, teaching, admin and services staff.

March 2008

• Richmond Systems announces Richmond SupportDesk Self Service Portal providing end users with customised interactive access to Richmond SupportDesk 24/7 via standard web browsers.
  
  
• Richmond Systems are pleased to announce the latest release of Richmond SupportDesk 6.7.