Richmond SupportDesk Mobile

With an increasing number of IT Support staff based outside of the traditional office working environment it is not always practical to access the helpdesk from a workstation.

Richmond SupportDesk Mobile provides a solution for IT Support staff on the move via any device which supports Windows Mobile®. With Richmond SupportDesk Mobile, IT Support staff are provided with incident management functionality to log, update, manage and check the status of incidents with their required actions while on site all in real time.

Developed using Microsoft.NET the live connection to the central Richmond SupportDesk database is via mobile or wireless connection.

To download the Richmond SupportDesk mobile interface please click here >>>